Not resolved

I bought a 50 inch RCA from FM Audio Brantford Ontario in May of 2018. The TV was supplied by Curtis International.

The back-lights in the TV failed in October, 5 months after purchase.

Curtis International has refused to honor the RCA 1 year guarantee - leaving the problem with FM Audio. FM Audio has been placed in the position of honoring the RCA guarantee out of their pockets - and have agreed to do so. FM Audio's loss in this matter involves purchasing 2 TVs for one sale. Outstanding customer support from the local company - NO SUPPORT from Curtis International!

Curtis International clearly cannot be trusted - and any local electronics company selling their products should look for another supplier. RCA should not allow their name to be associated with Curtis International!

Product or Service Mentioned: Rca Tv.

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