Product: Curtis International Customer Care Clear all filters (0 of 39 reviews match)
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Curtis International - 50 inch 4K rca smart tv

Curtis International - 50 inch 4K rca smart tv
Curtis International - 50 inch 4K rca smart tv
Ordered the tv for my sons birthday present. A few days after setting it up I’m the tv developed a line in the screen and then a few days later several dots along the bottom of the screen. I called Curtis international directly instead of Walmart for what I thought would be a better solution. A ridiculous long process and only email communication from them. Sending them pictures and all the information they wanted, for them to ingnore me for weeks! I emailed several times to get a resolution. Now 6 weeks after starting the claim they finally emailed back to say take it back to the store where it was purchased! Seriously a waste of time I will never buy anything from their company again
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Curtis International Customer Care
#1451487
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Curtis International - Very poor customer service

avoid this company and product at all cost. Purchased a iqloo 48 bottle wine cooler, the little plastic feet (2) was missing, they wanted a act of congress to replaced the feet. I am taking this piece of junk back and buy another brand.
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Curtis International Customer Care
#1433575
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Curtis International - New tv with rude support no surprise since it is a Wall Mart brand

Talked to dish tv went through every code we could find . Called Onn customer Service number and was basically told f— off and it sucks to be you. called wal mart and pretty much got the same attitude
1.5
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Exchange, Refund and Cancellation Policy
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Curtis International Customer Care
#1430152
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Curtis International - Refuse to Honour Warranty

My TV developed an internal thermal crack; a manufacturer defect. Curtis continues to respond to my emails with the same template answer. They insist that there was physical damage to the unit, but this is not the case. I suggested that we a local technician of their choosing inspect the unit; they refused. They are suggesting that I contact my credit card company for coverage, which I think is unethical -- this is their unit and their warranty. They do not respond to direct questions, they will not escalate the situation. I just keep getting the same responses. They are an absolute scam.
1.0
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Customer service
Product or Service Quality
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Curtis International Customer Care
#1426950
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Curtis International - Horrible service and never listen to you.

Horrible service and never listen to you.
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Style and Design
Value for money
Warranty
Website
Product
Curtis International Customer Care
#1383614
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I do not think these people understand customer service. Here is the issue and status. Purchased an RCA TV because it is has a DVD combo included. This was done via Amazon Prime. Well the picture is upside down. Called Amazon but they referred me to the manufacturer -...
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2.0
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Curtis International Customer Care
I didn't like
  • Customer service
#1381970
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They never help you if the parts breaks , very bad service and they are not helpful at all. Do not buy anything as you will be regretted. They never respond and even if they do you wont get what you want. I strongly recommend that do not waste your money and time. This...
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1.1
Product
Curtis International Customer Care
I liked
  • Refund
I didn't like
  • Hatd being treated as a child
#1352773
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When the TV fell over and broke, I contacted Curtis International for Warranty Claim, 10 business days later there is still no response, their customer service representative says they can only contact their Customer Service department through email. I was told that...
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1.1
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Curtis International Customer Care
I didn't like
  • Not going into details now
#1334238
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I bought a RCA TV imported from China by Curtis International on 26 December at Leon's in Hamilton. The TV worked for about 6 months and suddenly stopped working. It is no longer showing even any power. I tried everything I could, but the TV is not working. For 3 weeks...
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1.0
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Curtis International Customer Care
I didn't like
  • Dishonest business practices and very very poor customer service
#1322266
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# cfo518182801I have been trying and trying to get my moms 50" tv replaced since may 21st and today is august 1st 2018 , I complied with every thing they ask of me and still keep asking for more , the last thing they asked me to do is destroy the tv take pictures and...
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Curtis International Customer Care
#1318380
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