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I have NEVER in my life experienced such HORRIBLE customer service!! I purchased a 60 inch RCA television less than a year ago and as of a 1 1/2 month ago (it has taken this long to finally speak to someone, problem still not fixed), its on the blink. The screen...
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Anonymous
Anonymous

Extremely poor customer service. Agent refused to work with me to resolve my problem. He said they would e-mail me and I would have to work on my issue via e-mail. My one day ...

1.6
I didn't like
  • Fact that i spent my hard earned money with this company
#1308406
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I bought a water cooler on sale, love the look of it. Only one left on the shelf. I brought it home, opened it up, and the water connection was broken. There wasn’t another one at the store so I was told to call the warranty line. The same day that I bought this thing...
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1.7
#1307073
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Curtis International - My refrigerator is not working

Curtis International - My refrigerator is not working
I got an online referigerator from amazon in may 2017. Since I was shifting to a new house the package was lying unused. When I installed the machine a few days back ..it was not cooling. What shd I do?
#1300585
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Have had a wine cooler for less than two years. It is giving an error code and beeping about every 10 minutes. I called and gave them all the information they requested (model number, serial number, date of purchase and location of purchase). They then emailed me back...
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#1299007
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Bought tv in Jan of 18. End of June starts losing picture. Have to power off and back on to get picture Called three times and was assured I would get email Finally got that which asks for exact information that I gave 3 times on the phone It’s shuttung off more...
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1.9
#1296500
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I bought a 55" RCA TV Model RTRU5527-W in November 2017. Six months later it made a very loud sparking noise, smelled burning and stopped working. The tv would turn on but there was absolutely no picture. RCA has a year warranty on their products with the receipt,...
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1.0
I didn't like
  • Customer serrvice
  • Anything about them whatsoever
#1289988
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I purchased this product 8/9/2017. TV stop working in January 2018, No power, on picture, no sound. I called Curtis International and I was sent an e-mail with instructions such as: send model#, s/n, take picture of front and back of TV, my name, address,and phone...
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1.0
I didn't like
  • Awful
#1285543
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There is no customer service - IT'S A CALL CENTER! They DO NOT assist with any issues whatsoever. The unit didn't work from DAY 1and I was told to destroy it with a hammer or baseball bat. GARBAGE COMPANY WITH GARBAGE PRODUCTS - They will not issue credit nor replace...
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1.0
#1282487
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I contacted technical support for assistance for a television that will not receive any remote signal, including the one that came with the TV . That was January. 5 months after purchase but just as it was opened as a gift for my daughter's new apartment. They have...
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1.0
I didn't like
  • Not able to speak to tech support & lack of a timely response
#1279698
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Contact Curtis International

Mailing Address:
Curtis International Ltd
315 Attwell Drive Etobicoke
Etobicoke, Ontario M9W 5C1
Canada
Phone:
(800) 968-9853
More
Nothing positive to say whatsoever. They sell junk inferior quality products and don't stand behind them whatsover which even makes things worse. You need to have your head examined if you buy any products manufactured, sold or distributed by this Company . Their...
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1.0
I didn't like
  • Anything about them whatsoever
#1278480
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