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They never help you if the parts breaks , very bad service and they are not helpful at all. Do not buy anything as you will be regretted. They never respond and even if they do you wont get what you want. I strongly recommend that do not waste your money and time. This...
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1.1
I liked
  • Refund
I didn't like
  • Hatd being treated as a child
#1352773
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Curtis International - I have 2 sets of sylvania portable dvd players that didn't l

One broke soon as it was strapped to the seat! The other one freezes when hung on seat,
1.1
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1342542
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I called regarding my RCA television which was purchased 4/30/2018. The screen blacked out and never regained a picture. They told me to wait on an email with further instructions. I promptly responded to the email, which was sent two days later. I had to constantly...
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#1342506
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Well - you might be interested in knowing that Curtis International no longer has a physical office in Canton Michigan. They have consolidated their manufacturing and office spaces in Etobicoke Ontario Canada. I finally got a hold of a real person in the customer...
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1.1
I didn't like
  • Everything about this company
#1339926
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Purchased a 43” TV that will not power on. Went thru the process to return the TV. Followed the process took pictures and sent copy of receipt. From June until now, no reply. Can’t get permission today return the set. Everytime I call, the want me to repeat the...
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Anonymous
Anonymous

Interesting because the same thing happened to me. After almost three weeks, now they claim there is physical damage to our 2 month old TV and the warranty is void. I will nev...

1.0
#1334437
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When the TV fell over and broke, I contacted Curtis International for Warranty Claim, 10 business days later there is still no response, their customer service representative says they can only contact their Customer Service department through email. I was told that...
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1.1
I didn't like
  • Not going into details now
#1334238
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Curtis International - Igloo black chest freezer

I purchased a deep freezer from Walmart in April of 2018. By July of 2018 the freezer was done for it had stopped freezing my food and I lost about 400 worth of groceries I have contacted Curtis International took pictures of the unit sent the sticker in with the serial and model number on it took pics of the destroyed unit and to date nothing I just want a refund of my $187.99
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1329169
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I bought a small 1.1CF freezer off amazon thinking that would be a save place to by and they would stand behind it . It ran for about 3 weeks before it died. Contacted amazon who told me to contact GE, GE told me to contact Curtis International . Curtis International...
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Anonymous
khicks57

Something must have worked because Curtis International sent me a new freezer. It did have a dent on the door and on the back corner but it seems to be working. Great work PC

1.5
I liked
  • Product was good until it broke down
I didn't like
  • Not able to speak to tech support & lack of a timely response
  • Too upset
#1327679
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My 32" Led TV/DVD (led32g30rqd) wouldn't come on, nor could I find reset button. CSR very inaudible, thick accent. I had all info, except my store receipt. Because of that she couldn't help me. My SN 3411-LD32G30b408950....HELP!!! NEVER BUY RCA.... No supervisors...
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Anonymous
Anonymous

Silly post. Even sillier the second time. All this alleged trouble and that's all you have to post about ? Then you botched the complaint process. So far the score is 0-0.

#1327033
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Contact Curtis International

Mailing Address:
Curtis International Ltd
315 Attwell Drive Etobicoke
Etobicoke, Ontario M9W 5C1
Canada
Phone:
(800) 968-9853
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been without a refrigerator since 7/29 i have contacted customer service and they tell me they can only relay the information to customer support ,i ve already provided required information to c/s. receipt,model no. and serial no. as well as a photo of the fridge,this...
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#1326149
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