Latest review first
I've contacted their Support Center several times and they still can not answer any of the questions. I've asked for a Part Number and they don't even know their Products. It's like going to the Dog Pound to find Car Parts. I think a one year old could provide better...Read more
I didn't like
- Parts not available for repair
- Dishonest business practices and very very poor customer service
- No interest in helping with problems with their products
We bought a sound bar and the remote started melting so I contacted customer service and over two months later I got a reply. It stated that the warrenty was one day past the 30 days so there is nothing they can do even though the remote was malfunctioning because of...Read more
I bought a 50 inch RCA from FM Audio Brantford Ontario in May of 2018. The TV was supplied by Curtis International. The back-lights in the TV failed in October, 5 months after purchase. Curtis International has refused to honor the RCA 1 year guarantee - leaving the...Read more
Power cord to my Proscan was missing! I contacted them the day I bought product that was August the 18th. There has been many emails and all they come up with is "It is out of stock. They do not not stock it there." I wanted name of there company president. I got "We...Read more
Support team always say there workn on itRead more
Curtis International - Horrible service and never listen to you.
Horrible service and never listen to you.
I do not think these people understand customer service. Here is the issue and status. Purchased an RCA TV because it is has a DVD combo included. This was done via Amazon Prime. Well the picture is upside down. Called Amazon but they referred me to the manufacturer -...Read more
I didn't like
- Customer service
Curtis International - Remote Code for Technicolor TV
Custis answered that they had no codes to provide. Bell Fibe replied that they no code for technicolor brand TVs. So I’m stuck using 2 remotes.
Called 4 times and then email 4 times and received no help! You make a good product based in Canada and support by your cheap labor customer service in the Philippines ! I think you have heard this a thousand times before, it does not work! Stop selling to us US...Read more
I have called 4 times and sent 4 request and you get the privilege to talk to someone in the Philippines ! Igloo was a good company but they are now like everyone else sending customer service to where ever there is cheap labor! Throwing customer service out the window...Read more
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