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I've contacted their Support Center several times and they still can not answer any of the questions. I've asked for a Part Number and they don't even know their Products. It's like going to the Dog Pound to find Car Parts. I think a one year old could provide better...
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Anonymous
Anonymous

All that carping and you never even told us what you bought, what you expected, and how you spent $600 without a specific part number on the order. I don't need your vulgar li...

1.0
I didn't like
  • Parts not available for repair
  • Dishonest business practices and very very poor customer service
  • No interest in helping with problems with their products
#1398037
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We bought a sound bar and the remote started melting so I contacted customer service and over two months later I got a reply. It stated that the warrenty was one day past the 30 days so there is nothing they can do even though the remote was malfunctioning because of...
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1.0
#1396887
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I bought a 50 inch RCA from FM Audio Brantford Ontario in May of 2018. The TV was supplied by Curtis International. The back-lights in the TV failed in October, 5 months after purchase. Curtis International has refused to honor the RCA 1 year guarantee - leaving the...
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#1396775
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Curtis International - Not a happy person
Power cord to my Proscan was missing! I contacted them the day I bought product that was August the 18th. There has been many emails and all they come up with is "It is out of stock. They do not not stock it there." I wanted name of there company president. I got "We...
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#1392004
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Support team always say there workn on it
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Anonymous
Steve

Same here - New 55" TV purchased in July 2018 had colour issues on TV (yellows look green) - found out online it's a know issue and needs a RA to be replaced. Sent all request...

1.0
#1388571
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Curtis International - Horrible service and never listen to you.

Horrible service and never listen to you.
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Style and Design
Value for money
Warranty
Website
#1383614
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I do not think these people understand customer service. Here is the issue and status. Purchased an RCA TV because it is has a DVD combo included. This was done via Amazon Prime. Well the picture is upside down. Called Amazon but they referred me to the manufacturer -...
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2.0
I didn't like
  • Customer service
#1381970
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Curtis International - Remote Code for Technicolor TV

Custis answered that they had no codes to provide. Bell Fibe replied that they no code for technicolor brand TVs. So I’m stuck using 2 remotes.
4.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1381223
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Curtis International - Poor customer service
Curtis International - Poor customer service
Called 4 times and then email 4 times and received no help! You make a good product based in Canada and support by your cheap labor customer service in the Philippines ! I think you have heard this a thousand times before, it does not work! Stop selling to us US...
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1.4
#1378034
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Contact Curtis International

Mailing Address:
Curtis International Ltd
315 Attwell Drive Etobicoke
Etobicoke, Ontario M9W 5C1
Canada
Phone:
(800) 968-9853
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Similar to Curtis International

Curtis International - Why are you selling products in USA with no parts.
Curtis International - Why are you selling products in USA with no parts.
I have called 4 times and sent 4 request and you get the privilege to talk to someone in the Philippines ! Igloo was a good company but they are now like everyone else sending customer service to where ever there is cheap labor! Throwing customer service out the window...
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#1378017
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