Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money
1 comment

I bought a RCA TV from walmart.com. I didnt know that i was buying from curtis international until i opened the box and found that the remote was broken.

I Found the number and called Curtis International. I had to send them Via e-mail all kinds of information and pictures of the product and what was wrong. So i did. NOW they will not respond.

i have called them and emailed them several times! NOthing! I am getting the run-a-round. There is no one to talk to.

You should be ashamed of your extremely poor customer service!

You cant even make a simple remote problem right! SHAME, SHAME, SHAME ON YOU!!

Product or Service Mentioned: Rca Remote.

Reason of review: Damaged or defective.

Preferred solution: send me a remote that is NOT broken!!!.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

i agree Amazon, do not sell curtis or igloo products, their customer service and warranty are worthless. i have always trusted Amazon but now thinking twice about ordering.

You May Also Like