I bought a RCA TV from walmart.com. I didnt know that i was buying from curtis international until i opened the box and found that the remote was broken.
I Found the number and called Curtis International. I had to send them Via e-mail all kinds of information and pictures of the product and what was wrong. So i did. NOW they will not respond.
i have called them and emailed them several times! NOthing! I am getting the run-a-round. There is no one to talk to.
You should be ashamed of your extremely poor customer service!
You cant even make a simple remote problem right! SHAME, SHAME, SHAME ON YOU!!
Product or Service Mentioned: Rca Remote.
Reason of review: Damaged or defective.
Preferred solution: send me a remote that is NOT broken!!!.