Well - you might be interested in knowing that Curtis International no longer has a physical office in Canton Michigan. They have consolidated their manufacturing and office spaces in Etobicoke Ontario Canada.
I finally got a hold of a real person in the customer service department who looked up my CF# and said that I should receive... wait for it... an email shortly. Ha Ha...
We shall see. If anyone needs the actual phone number I can give it to you upon request. I am just thinking I should ship the mess back to them and see what they do with it. The information is as follows: Curtis, International Ltd., 315 Attwell Drive, Etobicoke, Ontario M9W-5C1.
Telephone number: 1-416-674-2123.
Good luck - at least you get to speak to a person who knows which department to transfer a person to. Good Luck.
Reason of review: Poor customer service.
Monetary Loss: $219.
I didn't like: Everything about this company.