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Exchange, Refund and Cancellation Policy
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RCA Microwave. Quit at 84 days.

SO FAR: 12 text messages, 42 calls (including 3 to corporate office), with NO attempt on their part to resolve this issue. Tried to find out the local Warranty Service Center (Atlanta area) so I could take unit in to have it checked. Turns out, these people DO NOT have a single Warranty Service facility any where on the planet Earth! They do not reply to calls, eMails, or mail.

They are so bad, that Best Buy, where I bought the unit, has now discontinued their products of all types because of complaints about quality and lack of support for products. Have a problem with a product?

Throw it in the dumpster. I did.

Product or Service Mentioned: Curtis International Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $85.

Preferred solution: Full refund.

I didn't like: Lack of any support.

  • Warranty Customer Service Quality
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